Delivery Distribution: The Business Opportunity
For companies who sell and deliver goods directly to their customers, Delivery Distribution is a vital business process. Market data suggests that there may be over 100,000 Delivery Distribution companies in the North America. These companies are typically small to mid-sized and employ their own fleet of vehicles with a dedicated team of route delivery drivers and sales reps, to get products into the hands of their customers. Delivery Distribution involves a variety of different business models including Direct Store Delivery (DSD), Route Delivery, Route & Van Sales, as well as hybrids of these models. Each business model, and each industry segment, faces a different set of challenges.
Delivery Distribution businesses often start with one or two trucks which they successfully grow into larger operations: sometimes hundreds of delivery vehicles. Unsurprisingly, their legacy processes may be manual and paper intensive. To improve scalability, they rightly invest in an ERP. Unfortunately, they discover a “Delivery Gap” due to inadequate, or non-existent technology to connect mobile delivery/sales activities with their ERP. Major areas impacted may include Processing Orders, Managing Routes, Loading Vehicles, Visiting the Customer, Unloading Vehicles, and reconciling all the route activities (sales, returns, payment collections etc.) at the end of each day. This delivery gap can lead to significant inefficiencies including missed or late deliveries, too many returns, missing inventory, wasted fuel and labor, excessive admin, frustrated drivers, and worst of all, dissatisfied customers. In total, the cost of not addressing the delivery gap can be considerable.
XMC Solves the Delivery Disconnect
Here is the good news, modern technology exists to fully integrate your ERP with all mobile transactions, truck/delivery dispatch, route management and even mobile intelligence gathering and reporting. XMC, xkzero Mobile Commerce, is a software solution built to close the delivery gap and bring out the best from your delivery distribution operations. XMC empowers drivers and sales reps to work with optimal efficiency while leveraging all your critical ERP data to grow your business.
Getting Started With XMC
If You Are an ERP Reseller
Talk to your wholesale and manufacturing clients, ask if they use their own vehicles for route delivery or mobile route selling? If the answer is “Yes”, please reach out to xkzero and we can help you through our XMC partner program.
If You Are a Delivery Business
Please Contact XMC (xkzero Mobile Commerce) to learn how to streamline your delivery distribution operations. We are happy to work with you and your reseller.
